District plans, planning maps and hazard information are published online, and applications and council correspondence are handled in writing. Most of the planning work on a development (reading the plan for the address, the feasibility, the assessment of environmental effects, the specialist briefs, the dealings with council) is done at the desk, wherever the site is.
Some things need eyes on the ground: the neighbours, the slope, the access, how the street actually works. We visit the site where the proposal needs it, and we tell you at Stage 1 whether it does. We coordinate the specialists the application needs, often including a local surveyor and engineers who know the council's networks.
We are straight about what carries across. Every council has its own district plan, and Gulab's council career was at Hamilton City Council. We do not claim inside knowledge of any other council. What carries across is how councils assess applications: activity status, the effects assessment, notification decisions, requests for further information and conditions. We read your district plan from first principles for your address, and on bigger projects we usually recommend your council's pre-application advice where it offers it.